Privacy Policy

Xiamen GoChicTech Import & Export Co.,Ltd. Privacy Policy

Last Updated: March 14, 2026

Effective Date: March 14, 2026

This Privacy Policy governs the collection, use, storage, disclosure and protection of personal information of users (“you”, “your”, “users”) visiting https://www.gochictech.com (the “Website”), utilizing our services or conducting business interactions with Xiamen GoChicTech Import & Export Co.,Ltd. (“GoChicTech”, “we”, “us”, “our”), a professional import and export enterprise based in Xiamen, China specializing in packaging machinery, automated filling equipment, sealing machines, labeling production lines and supporting mechanical spare parts.

We strictly comply with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) for users within the European Economic Area (EEA), the California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA) for California residents, and the Personal Information Protection Law of the People’s Republic of China (PIPL). This policy clearly defines our standards for personal data handling and elaborates on all privacy rights entitled to you.

1. Information We Collect

We only gather personal information that is necessary, legitimate and relevant to our daily business operation and service delivery. The information categories we may collect are listed as follows:

1.1 Information You Voluntarily Submit

  • Contact & Identity Information: Full name, enterprise name, job title, email address, phone number, physical mailing address, postal code and business registration credentials. This data is collected when you submit inquiry forms, request machinery quotations, subscribe to our industry newsletters, register client accounts, apply for dealer/dropshipping cooperation or reach out to our customer service team.
  • Business & Transaction Information: Order details, packaging machinery model preferences, delivery arrangement requirements, payment records (all payments are processed via secure third-party payment channels; we do not permanently store complete credit or debit card information), and other data associated with your inquiries, purchases or customized machinery orders.
  • Communication Records: Full content of emails, online messages, feedback forms and all customer service communication threads exchanged between you and our team.

1.2 Automatically Collected Technical Information

  • Technical Metadata: IP address, browser type & version, device model, operating system, source website URL, browsed pages, access date & time, session length, click stream records and other browsing behavior data collected via cookies, web beacons and equivalent tracking tools.
  • Platform Usage Data: Statistics reflecting how you browse our website and inquire about our packaging machinery solutions, which we use to optimize website operation logic and upgrade our mechanical equipment supporting services.

1.3 Information Obtained from Authorized Third Parties

We may receive personal information from trusted cooperative third-party partners including business agents, payment service providers, international logistics carriers, industrial marketing platforms and social media channels. Such data collection is only carried out with your consent and fully compliant with legal provisions to facilitate machinery order coordination and after-sales service delivery.

2. How We Utilize Your Personal Information

All personal data collected will only be used for the following legal and specified purposes. We will never repurpose your information for irrelevant commercial activities without your explicit written consent:

  1. Service Fulfillment: Process your machinery consultations, quotation requests, formal orders and after-sales maintenance applications; arrange the production and cross-border delivery of packaging machinery and complete all contractual obligations.
  2. Customer Communication & Technical Support: Respond to your inquiries, feedback and complaints; provide dedicated customer service and professional technical guidance for our packaging machinery equipment.
  3. Website Iteration & Optimization: Analyze user browsing habits to improve website loading speed, page layout, content display and functional modules, and enhance overall online browsing experience for industrial buyers.
  4. Marketing & Industry Promotion: Send regular newsletters, new machinery launch updates, industrial promotion materials and customized equipment quotation offers covering filling machines, sealing units, labeling lines and other packaging automation equipment (you may opt out of marketing communications at any time).
  5. Compliance & Platform Security: Fulfill statutory legal obligations, implement our official terms of service, prevent fraud risks, safeguard website and client data security, and resolve commercial disputes arising from machinery cooperation.
  6. Internal Business Administration: Conduct internal financial accounting, business auditing and other routine operational work required for our import and export machinery business.

3. Disclosure of Personal Information

We attach top priority to the protection of your personal data and will never sell, rent or lease your confidential information to unauthorized third parties. We are permitted to share your information only under the following scenarios:

3.1 Authorized Third-Party Service Vendors

We may share your personal information with vetted third-party service providers who support our daily business, such as website hosting operators, payment processors, international logistics companies, email marketing service providers and customer service system suppliers. All these partners are bound by formal data protection contracts, requiring them to solely use your data for agreed service purposes and abide by global data privacy regulations.

3.2 Legal Mandates & Law Enforcement Demands

We may disclose your information when compelled by applicable laws, regulatory rules, court rulings or official government authority requests; to protect our legitimate commercial rights, corporate assets and staff safety; to defend against legal claims; or to curb illegal transactions, fraud and potential public safety hazards.

3.3 Corporate Restructuring & Asset Transfer

In the event of corporate merger, acquisition, asset transfer or other organizational restructuring, your personal information may be transferred as part of corporate business assets. We will issue advance formal notice to you regarding such data transfer arrangements.

3.4 Disclosure With Your Explicit Consent

We may share your personal information with other external third parties upon your clear written consent or direct instruction.

4. Cross-Border Data Transmission

As an international packaging machinery import and export enterprise, we may transmit your personal information to overseas cooperative partners, service suppliers or affiliated institutions located outside your resident country/region (including but not limited to mainland China, EU member states, the United States and other markets where we distribute packaging equipment). We adopt multiple standardized measures to guarantee adequate data protection for cross-border transfers:

  • Apply the European Commission’s Standard Contractual Clauses (SCCs) for all data transfers to the EEA;
  • Deploy end-to-end encryption, hierarchical access control and other security mechanisms to protect data during transmission;
  • Fully comply with the PIPL and other local regulatory requirements for cross-border data originating from China;
  • Only conduct cross-border data transmission when absolutely necessary, and verify that receiving parties implement equivalent data protection standards.

5. Data Security & Protection Measures

We deploy comprehensive technical and organizational security safeguards to prevent unauthorized access, disclosure, modification, loss or abuse of your personal information:

Technical Safeguards

SSL encrypted transmission, enterprise-grade firewalls, professional data encryption algorithms, multi-level access permission control systems and periodic security patch updates to block data leakage risks.

Organizational Safeguards

Strict internal data access management protocols, regular employee data privacy training, scheduled security audits, and restricted personal data access limited to authorized staff with legitimate business demands only.

Security Incident Response

We maintain a complete data breach emergency response workflow. In the event of any data security incident, we will promptly notify affected users and relevant regulatory authorities as legally required, and implement rapid risk mitigation solutions.

While we adopt all commercially reasonable measures to secure your data, please note that no electronic storage or online transmission method can achieve absolute 100% security, and we cannot eliminate all inherent data transmission risks.

6. Your Privacy Rights

Subject to your geographic location and applicable local laws, you hold the following rights relating to your personal data.

  • Right to Access: Request a full copy of all personal information we have stored about you.
  • Right to Rectification: Demand correction of inaccurate or incomplete personal data records.
  • Right to Erasure: Apply for deletion of your personal information, subject to mandatory legal or contractual data retention obligations.
  • Right to Restriction of Processing: Request suspension of certain data processing activities under specific legal circumstances.
  • Right to Data Portability: Obtain your personal information in a structured, machine-readable format for transfer to another data controller (applicable under GDPR).
  • Right to Opt Out of Marketing: Unsubscribe from all promotional emails and industry marketing communications at any time via the unsubscribe link embedded in our emails or direct contact with our team.
  • Right to Withdraw Consent: Revoke any previously granted consent for data processing; such revocation will not invalidate lawful data processing activities completed prior to withdrawal.
  • Right to File a Complaint: Submit a formal complaint to the local data protection authority if you believe our data processing practices violate relevant privacy laws.

We will respond to all valid privacy right applications within the time limits stipulated by local laws, and may conduct identity verification to block unauthorized data access requests.

7. Cookie Policy

Our website utilizes cookies and equivalent tracking technologies to optimize user browsing experience, analyze website traffic and deliver personalized content and machinery recommendations. Cookies refer to small text files stored on your local device when you access our website.

  • Necessary Cookies: Indispensable for basic website operation and cannot be disabled; required for page navigation, login verification and core service functions.
  • Analytical & Performance Cookies: Collect user interaction data to optimize website page layout, loading speed and functional modules.
  • Marketing Cookies: Track browsing preferences to push targeted packaging machinery product promotion information and industrial advertisements.

You may adjust cookie permission settings via your browser to disable non-essential cookies or clear existing stored cookies. Disabling certain cookies may restrict partial website functional access.

8. Minor Privacy Protection

Our official website and supporting services are not oriented to users under the age of 16. We will never intentionally collect personal information from minors. If we confirm that we have accidentally obtained data from minors, we will permanently delete such information without delay. If you discover we hold minor-related personal data, please contact us immediately.

9. Policy Updates

We reserve the right to revise and update this Privacy Policy periodically to adapt to business adjustment, updated legal requirements and technological iteration. The revised version will be published on this page with an updated “Last Updated” date. We recommend you review this policy regularly. Your continued access to our website or use of our services after the effective date of the updated policy constitutes full acceptance of the revised clauses.

10. Contact Us

If you have any questions, concerns, data access requests or complaints regarding this Privacy Policy or our personal data processing practices, please feel free to contact our dedicated privacy management team.